By Entering you agree that you are of Legal Smoking Age in the area you reside in. All customers in the USA will be age verified through Veratad Technologies.
Note: If you are not legally allowed to purchase our products in your state, please do not enter this site. Thank you.

Customer Service

Shipping & Delivery
Once you place your order we start to process it. We normally ship all orders next business day, however we can have up to a 3 working day processing time. For more information on delivery times, please visit our delivery times page here.

 

Privacy & Security
Visit our privacy policy page

 

Returns & Replacements
We do not accept returns on e-liquid, electronic cigarettes, atomizers or tanks, mods or accessories. If you receive a item DOA (dead on arrival), damaged, or otherwise defective please contact us at support@vapecraftinc.com and we may accept your return. Returns are accepted on  case by case basis.

 

Ordering
All orders must be placed via vapecraftinc.com. We do not accept phone orders for retail orders. Wholesale orders are placed over the phone by calling our wholesale department.

 

Payment, Pricing & Promotions
We accept Visa, Mastercard, Discover, and American Express credit/debit cards. Pricing is listed on our product pages. Occassionaly we may have promotions on our website. This may delay shiping time.

 

Viewing Orders
Orders can be viewed online by simply logging into your account at vapecraftinc.com. You will be emailed your tracking number for all orders shipped. You can contact us for more information on your order including tracking numbers.

 

Updating Account Information
To update your account information simply login to your account at vapecraftinc.com

 

Contact Us
Contact us at support@vapecraftinc.com or call 760-295-7484.