Regulation (EU 679/2016) (GDPR).
What we collect
We collect both personal and pseudonymous data about you. pseudonymous data collection doesn't identify you directly as a person, but it might be used when you participate in a survey or when we collect information about audience interaction with our product(s) or service(s).
We may collect the following information:
- contact information including email address and phone number
- demographic information such as address, postcode, preferences and interests
- other information relevant to customer surveys and/or offers
- your financial information.Only the last 4 digits of your credit card will be seen by us.
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
- non-personal information such ip adresses (which are unique numbers used to identify your computer, network device, and geographical location) to improve our website, track and analyize traffic, and to prevent fraud. Anonymous data will be recorded for the purpose of reporting web traffic statistics, advertisement ‘click-throughs’, and/or other activities on our sites.
- We may also use your information for the following reasons: Competitions & Prize Draws, Newsletters, Events, Customer Services, Research, Analytics, Online Advertising, and Links to third party websites.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
You can set your browser to not accept cookies or to remove cookies by following directions located in your internet browser's settings. If you reject cookies, you can still use our site to make orders but some features may be limited.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 2322 La Mirada Dr. Vista, Ca 92081.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
|COOKIE NAME||COOKIE DESCRIPTION|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
|ccid.<clientid>||ConvertCart generates random id for every user and sets a cookie to track user activity.|
Surveys or Contests
You may see contests or surveys on our website and may ask you to provide information to participate. This information is not mandatory as you have the option to participate. We generally would ask for a name and shipping address. At our sole discrection we may ask for any other information we think is relevant to the contest or survey.
This information is used to notify contest winners and ship prizes, update our website, and send participants an email newsletter. We may use this information for marketing purposes to promote our website. Ex. to post contest winners name on our website.
The information you provide through contest and surveys is the property of Vape Craft inc and is not shared with any 3rd parties.
Personal Data – Your rights
Under the GDPR (Genernal Data Protection Act) any persons located in the EU have the following rights:
Your right to be informed
Your right of access
Your right to rectification
Your right to erasure
Your right to restrict processing
Your right to data portability
Your right to object
Your rights in relation to automated decision making and profiling.
All data requests should be emailed to firstname.lastname@example.org
Right of Access
At any time, you may request access to personal data held by us about you. This is also refered to as "subject access request".
To request this information please contact email@example.com
Your Right to Rectification and Erasure
You may, at any time, request that we correct personal data that we hold about you which you believe is incorrect or inaccurate. You may also ask us to erase personal data. This is also refered as “right to be forgotten”.
You have the right to require us to erase your personal data without undue delay where:
- the data are no longer necessary in relation to the purposes for which they were collected or otherwise
- you have withdrawn your consent on which the processing is based and there is no longer any legal ground
for the processing;
- you exercise your right to object to the processing when that processing is based on legitimate grounds
or you exercise your right not to be subject to a decision based solely on automated processing
- the personal data have been unlawfully processed (of course we have no intention of carrying out any
unlawful processing and do our utmost to avoid any unintentionally unlawful processing); or
- the personal data have to be erased for compliance with a legal obligation to which we are subject.
You can exercise this right by using the contact details above.
Your Right to Restrict Processing
Where we process your personal data on the basis of a legitimate interest (see the How we use your data section of this Policy which explains why we use your personal data) you are entitled to ask us to stop processing it in that way if you feel that our continuing to do so impacts on your fundamental rights and freedoms or if you feel that those legitimate interests are not valid.
You may also ask us to stop processing your personal data (a) if you dispute the accuracy of that personal data and want us to verify that data’s accuracy; (b) where it has been established that our use of the data is unlawful but you do not want us to erase it; (c) where we no longer need to process your personal data (and would otherwise dispose of it) but you wish for us to continue storing it in order to enable you to establish, exercise or defend legal claims.
You can exercise this right at any time by writing to us using the contact details set out here and telling us that you are making a request to have us stop processing the relevant aspect of your personal data and describing which of the above conditions you believe is relevant to that request.
Your Right to Portability
Where you wish to transfer certain personal data that we hold about you, which is processed by automated means, to a third party you may write to us and ask us to provide it to you in a commonly used machine-readable format.
Your Right to stop receiving communications
For details on your rights to ask us to stop sending you various kinds of communications, please contact us at the email firstname.lastname@example.org.
Your Right to object to automated decision making and profiling
You have the right to be informed about the existence of any automated decision making and profiling of your personal data.
Exercising your rights
If you wish to exercise any of these rights or simply wish to find out what information, if any, we hold that relates to you, you must make your request in writing by sending an email to email@example.com
You can help us to process your request quickly by providing us with information that will help us identify records we hold that relate to you.
How to Complain
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in
the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of
data protection laws occurred.
How to Contact Us
Vape Craft Inc. reserves the right to disclose any personal information about you to obide by the law and when we feel necessary to protect our rights and or comply with a court order, judicial proceeding, or legal matter involved with this site. We will never disclose any of your information to 3rd parties for any other reason that stated above without notifying you first and obtaining your written consent.
Vape Craft Inc. has links to 3rd party websites. We have no control over the privacy policies of 3rd party sites we link to.
To ensure the safety of your personal and financial information (such as credit card info and social security numbers) we use Secure Socket Layer (SSL) technology. The information you provide to us through our website is encrypted into our payment gateway and is then stored in our payment gateway providers database where it is only accesible by special authorized persons and kept and required by law to be kept confidential. Your financial information is 100% secured.